Returns & Exchanges
Sellier Knightsbridge offers a curated selection of luxury items; due to the unique nature of our authenticated pieces, returns are accepted within 14 days of delivery provided all original security tags remain intact. We strive to ensure every client is satisfied with their investment while maintaining the integrity of our high-end consignment collection.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our concierge team within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the item in its original designer packaging, ensuring all authenticity cards, dust bags, and Sellier security tags are attached and undamaged.
- 3.Complimentary Collection
Affix the provided prepaid shipping label to your package and schedule a collection with our preferred courier or drop it off at a designated luxury service point.
- 4.Inspection and Refund
Once our specialists verify the item's condition and authenticity tags, your refund will be processed to the original payment method within 5-7 business days.