Frequently Asked Questions
Everything you need to know about shopping at Sellier Knightsbridge.
How do you ensure the authenticity of your luxury items?
Every item sold on Sellier Knightsbridge undergoes a rigorous multi-step authentication process by our in-house experts and third-party AI technology to ensure 100% authenticity.
What are your shipping rates and delivery times?
We offer worldwide shipping via premium couriers. Domestic UK orders typically arrive within 2-3 business days, while international delivery ranges from 5-7 business days depending on the destination.
Can I return a pre-loved item if I change my mind?
Due to the unique nature of our curated luxury inventory, all sales are final. We provide detailed condition reports and high-resolution imagery for every product to help you make an informed purchase.
Do you offer international duties and taxes prepaid?
For international orders, import duties and taxes are calculated at checkout for select regions to ensure a seamless delivery experience without hidden fees upon arrival.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay and Google Pay for your convenience.
How can I sell my luxury handbags and accessories with you?
You can submit your items for consideration through our 'Sell With Us' portal. Once approved, we offer both consignment and direct buyout options for high-demand luxury brands.